FAQ

What is the delivery radius?

We deliver within a radius of approximately 50 km on Montreal's South Shore. Here are the cities we serve:

  • Beauharnois
  • Beloeil 
  • Boucherville
  • Brossard
  • Candiac
  • Chambly
  • Châteauguay
  • Delson
  • Greenfield Park
  • Howick
  • Île Perrot
  • La Prairie
  • Lemoyne
  • Léry
  • Les Cèdres
  • Longueuil
  • Melocheville
  • Mercier
  • Mont-Saint-Hilaire 
  • Pincourt
  • Saint-Bruno
  • Saint-Constant
  • Sainte-Catherine
  • Sainte-Martine
  • Saint-Étienne-de-Beauharnois
  • Saint-Hubert
  • Saint-Lambert
  • Saint-Lazare
  • Saint-Louis-de-Gonzague
  • Saint-Stanislas-de-Kostka
  • Valleyfield
  • Vaudreuil

We also offer pick-up in person if your address is not within our delivery zone. Pick-ups are on Saturdays only between May 11th and June 8th, from 8am to 5pm. Please wait for the email notifying you that your order is ready for pickup.

When can I expect delivery?

Deliveries are made between May 11th and June 8th. We deliver between 7am and 5pm, Monday to Saturday. When your order is processed, an e-mail is sent to you advising that delivery will take place in 2 days. If you don't think you'll be able to be there at least that evening to water the plants, please let us know so we can change the delivery date.

If you choose the in-person pickup option, when your order is ready, an e-mail will be sent to you. Pick-ups are on Saturdays only between May 11 and June 8, from 8 a.m. to 5 p.m.

Are there any delivery charges?

A $10 delivery charge applies to orders under $45.

Do you offer discounts?

Get 10% off when you select 10 plants and no delivery charge.

I have empty pots and trays from last year. Can you collect them?

Yes, we can collect them when delivering your order. You can leave them in front of your door and we will bring them back to our facilities for them to be reused.

Do you offer exchanges or refunds?

No exchange or refund.

If you are not satisfied with the quality of the plants or if a plant has been damaged during delivery, do not hesitate to contact us by adding the necessary photos to info@monjardinenligne.ca.

Any further questions?

Contact us at this e-mail address: info@monjardinenligne.ca

We'll get back to you as soon as possible.

If you haven't received a reply within 48 hours, make sure to check your spam folder.